BlueCross, Sanitas Open First Memphis Area Primary Care Centers

Wolfchase and Germantown locations offer convenient, accessible health care; Crosstown and Whitehaven locations coming soon


CHATTANOOGA, Tenn. — Sanitas Medical Centers have opened primary care offices in Wolfchase and Germantown, the first two of four new practices in West Tennessee. As part of a joint venture with BlueCross BlueShield of Tennessee, Sanitas Medical Centers will provide BlueCross members with enhanced access to comprehensive primary care for the entire family.

The centers will offer a variety of services including preventive care, chronic condition management, lab work and diagnostic imaging services. Several locations will also offer urgent care, children’s health services, and some locations will feature massage therapy, physical therapy, allergy services and community use spaces.

BlueCross members can now seek care at the following Sanitas locations:

  • Germantown, 9155 Poplar Ave., Ste. 27, Germantown, TN 38138
    • –Fri., 9 a.m.–6 p.m.
  • Wolfchase, 2382 N. Germantown Pkwy., #101, Cordova, TN 38016
    • –Fri., 9 a.m.–6 p.m.

A third center will open in Crosstown at 438 N. Cleveland St. in January 2021, and a fourth location will open in the Whitehaven community later in 2021. In addition to weekday hours from 7 a.m. – 7 p.m., the Crosstown and Whitehaven locations will be open on Saturdays from 8 a.m. – 4 p.m. The Crosstown and Wolfchase locations will also include BCBST Service Centers, where members can get information and seek help with their health insurance plans.

Outside of West Tennessee, BlueCross members will have access to four Sanitas locations in the greater Nashville area by spring 2021.

“We’re thrilled to partner with a forward-looking plan like BlueCross BlueShield of Tennessee. They share our passion to build healthier communities through a new and innovative health care model that is local, easy to access, affordable and puts consumers at the center,” said Sergio Martinez, Global CEO for Keralty, the parent company of Sanitas. “We’ve built a next-generation hybrid model that blends primary care, urgent care and community care in order to transform the consumer health experience and deliver measurably better health outcomes in each of the communities we serve.”

Sanitas will offer scheduled and same-day appointments, walk-in capacity, and night and weekend service hours to make primary care more convenient. All services are available to all BlueCross members, including those with Medicare Advantage and BlueCare Tennessee plans.

“Sanitas Medical Centers will enhance our members’ access to care and make health care services more affordable for them, which can improve overall health outcomes,” said Scott Pierce, executive vice president and chief operating officer for BlueCross. “We’re excited to continue building on our successful primary care partnerships across the state.”

The Sanitas partnership builds on efforts by BlueCross to help expand quality primary care throughout Tennessee over the past several years with existing provider partners.

 In 2015, BlueCross launched its Patient-Centered Medical Home (PCMH), a clinical quality initiative that has since driven a 5.7% reduction in inpatient admissions, and a 2.9% reduction in emergency room visits for members served by participating PCMH practices. Last year, the company issued the first in a series of innovation grants to help providers around the state enhance the member care experience through investments in technology. Earlier this year, BlueCross launched the Medical Home Partnership to further support quality, care coordination and cost efficiency. 

About BlueCross®

BlueCross BlueShield of Tennessee is a taxpaying, not-for-profit health plan serving more than 3.4 million members in Tennessee and around the country. The Chattanooga-based company was founded in 1945 and is celebrating its 75th anniversary of bringing peace of mind to its members and local communities. BlueCross BlueShield of Tennessee Inc. is an independent licensee of the BlueCross BlueShield Association. For more information, visit the company’s news center at

About Sanitas, a Keralty company

Sanitas USA is a subsidiary of Keralty, a leading multinational health organization serving more than 5 million people with presence in Spain, United States, Mexico, Colombia, Brazil, Venezuela, Peru, Indonesia, and the Philippines. Sanitas also includes educational and socially focused organizations that complement its world of health mission. In the U.S., Sanitas has 58 medical centers throughout Florida, Texas, Tennessee, Connecticut and New Jersey in close partnership with local leading health insurance organizations. Sanitas brings a unique integrated care model that improves access to quality and culturally relevant primary and urgent care while reducing the total cost of care. For more information about Sanitas in Tennessee visit


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