Cooling Promoted to Lead BlueCross Pharmacy Operations

CHATTANOOGA, Tenn. — BlueCross BlueShield of Tennessee has promoted Andrea Cooling to director of pharmacy operations.

Cooling will oversee clinical and business functions for commercial, ACA Marketplace and Medicare business. In this role, she will also be responsible for pharmacy benefits management and the specialty pharmacy network.

“Andrea brings more than 30 years of experience within BlueCross to this role,” said Dr. Natalie Tate, vice president of pharmacy management for BlueCross. “The breadth of knowledge from her pharmacy, commercial and government positions make her well-suited to lead our pharmacy teams as they work to serve our members.”

Cooling joined BlueCross in 1984. She was most recently pharmacy operations manager and has experience in several BlueCross business areas, including business engineering, marketing and Medicare.

She earned a Bachelor of Science in business administration from the University of Tennessee at Chattanooga.

About BlueCross®

BlueCross BlueShield of Tennessee’s mission is to provide peace of mind through better health. Founded in 1945, the Chattanooga-based company is focused on serving more than 3.4 million members in Tennessee and across the country. BlueCross BlueShield of Tennessee Inc. is an independent licensee of the BlueCross BlueShield Association. For more information, visit the company’s website at

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