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How to seek care and avoid spreading coronavirus

Social distancing has played an important part in limiting the spread of the coronavirus, but what should you do if you think you’re infected with COVID-19? 

If you’re showing symptoms such as a fever, dry cough and shortness of breath, Dr. Andrea Willis, senior vice president and chief medical officer at BlueCross, explains steps you can take to protect yourself and those around you in her latest video update.

Be considerate of friends and neighbors

If you’re showing any symptoms, Dr. Willis strongly recommends taking the following precautions:

  • Isolate yourself at home.
  • Contact your doctor or use a Telehealth service.
  • Begin treating symptoms at home.
  • Act as if you have the coronavirus.

“If you follow this guidance, you can help limit the spread of coronavirus,” Dr. Willis says in the video. “Please also continue your heightened hygiene and disinfecting protocols, and follow any local safer-at-home orders, even if you’re not feeling ill.” 

For the latest information regarding COVID-19, visit

About Ali Whittier, CHES®, Senior Communications Specialist

A photo of the authorAli joined the BlueCross BlueShield of Tennessee corporate communications team in 2014 and is a Certified Health Education Specialist (CHES®) through the National Commission for Health Education Credentialing (NCHEC). A native of Iowa, she has more than a decade of experience in health promotion and community engagement, as well as health care communications.

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