Optimizing our office space for our remote-first work culture

As BlueCross continues to evolve and embrace our remote-first work model, we’ve taken the opportunity to consider our company’s workspace needs, knowing that every cost reduction step we take can help us meet member and customer expectations for affordability.

Following the sale of BlueCross offices in Johnson City, Knoxville and Nashville’s West End in 2022, we are moving forward with listing our Gateway facility in downtown Chattanooga. Many staff members in our Gateway building have already been relocated to Cameron Hill.

Optimizing our physical space helps us focus more on people, and it’s another way of practicing responsible stewardship of our members’ premium dollars. This move will also help consolidate our teams and processes for a more connected and effective work environment.

“Our facility needs have evolved now that most employees contribute to our mission remotely,” said Dalya Qualls White, senior vice president and chief communications office for BCBST. “We remain committed to our Cameron Hill space as the long-term headquarters for serving our members, and we’re continuing to explore enhancements that make it a destination for all employees.”

About John Hawbaker, Managing Director, Corporate Communications & Community Relations

A photo of the authorJohn leads a team responsible for communications and community relations strategies that reflect the mission-driven culture of BlueCross. He has called the Chattanooga area home since 2003 and began serving on the BlueCross corporate communications team in 2010.

Related Content