BlueCross BlueShield of Tennessee and Anthem are separate companies, with completely distinct operations and information systems.
We want to stress that BlueCross BlueShield of Tennessee’s information systems and member data were not directly attacked. Nonetheless, we have taken additional precautions to secure our members’ protected health information in light of the Anthem cyber-attack.
Based on what we know now, if any of our members received care in one of 14 states with affiliated Anthem health plans, it is possible that some of their personal data may have been stolen in the criminal act against Anthem.
We are closely coordinating with Anthem to ensure that any of our members whose information may have been exposed will be offered credit monitoring and identity repair services. Anthem has said it will notify us in the coming weeks of any current and former members whose information was stolen.
We will provide updates as new information becomes available from Anthem.
Information Resources
Anthem web site: www.anthemfacts.com
Anthem FAQs: www.anthemfacts.com/faq
Anthem hotline: 1-877-263-7995
BlueCross BlueShield of Tennessee Privacy and Security Information
Background
On February 4, 2015, Anthem reported that a database containing as many as 80 million records of current and former customers, as well as their own employees, was hacked. The stolen information included names, Social Security numbers, birthdays, addresses, email and employment information, including income data. The company also stated no credit card information was stolen, and it does not believe medical information like insurance claims or test results were compromised, nor any hospital and doctor data.
States with Anthem Affiliated Plans
California, Colorado, Connecticut, Georgia, Indiana, Kentucky, Maine, Missouri, Nevada, New Hampshire, New York, Ohio, Virginia, Wisconsin
About BlueCross
BlueCross BlueShield of Tennessee’s mission is to provide its customers and communities with peace of mind through affordable solutions for health and healing, life and living. Founded in 1945, the Chattanooga-based company is focused on reinventing the health plan for its 3 million members in Tennessee and across the country. Through its integrated health management approach, BlueCross provides patient-centric products and services that drive health improvement and positively impact health care quality and value. BlueCross BlueShield of Tennessee Inc. is an independent licensee of the BlueCross BlueShield Association. For more information, visit the company’s website at www.bcbst.com.