BlueCross 2024 Impact Report highlights commitment to affordability and improved health outcomes

New report includes overview of our year, and the positive impact BlueCross continues to bring to our members, employees and community  

CHATTANOOGA – BlueCross BlueShield of Tennessee (BlueCross) spotlights its commitment to providing affordable health care solutions, improving health outcomes and giving back to our communities in its annual Impact Report. In the 2024 version, BlueCross highlights important initiatives launched by the business and employee-led efforts that brought significant benefits to our members and neighbors. 

This year’s edition provides key statistics on these efforts, including: 

  • Total claims costs paid in 2024 
  • Lower cost for Network S over Network P 
  • Medicare Advantage Star Rating 
  • BlueSky Institute graduates and new hires 
  • Employee volunteer hours 

“For nearly 80 years, BlueCross has been helping our members afford the healthcare services they need – especially when the unexpected happens,” said John Hawbaker, managing director of corporate communications and community relations. “With the cost of healthcare continuing to skyrocket, we understand that our role in managing prices is as important as ever.” 

Our new 2024 report reveals that: 

  • Over 130,000 members took advantage of virtual care visits, obtaining the care they needed without leaving home 
  • More than 1 million members received health planners suggesting preventive screenings, immunizations or chronic condition care available 
  • There were over 1 million visits to BlueCross Healthy Places located across the state 
  • The first BlueSky Institute cohort graduated with all 27 eligible students hired for competitive IT roles at BlueCross
  • Ninety-four percent of our engaged workforce believes that people of all backgrounds can succeed at BlueCross, beating the benchmarks set by other high-performing companies 

To review the 2024 Impact Report, visit https://bcbstnews.com/impactreport2024.

About BlueCross®

BlueCross BlueShield of Tennessee’s mission is to provide peace of mind through better health. Founded in 1945, the Chattanooga-based company is focused on serving its more than 3.5 million members in Tennessee and across the country. BlueCross BlueShield of Tennessee Inc. is an independent licensee of the BlueCross BlueShield Association (BCBSA). BCBSA is an association of independent Blue Cross and Blue Shield Plans. For more information, visit the company’s website at bcbst.com.

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