Update on Anthem Data Breach

Since the cyber-attack on Anthem was first reported last week, we’ve been working hard to protect any BlueCross BlueShield of Tennessee members whose information may have been exposed.

We have two important developments to share with you:

  • Anthem has agreed to provide two years of credit monitoring and identity repair services to any BlueCross BlueShield of Tennessee member whose information was included in the database compromised by the attack; we anticipate being able to share details on these protection services by early next week.
  • BlueCross BlueShield of Tennessee earlier today received a preliminary database of members who may be at risk from the attack; we’ve begun verifying and validating this information, which is a multi-step process that could take a few weeks to complete and begin notification.

Your peace of mind is our mission, so we understand and share your deep concerns over this situation. Please rest assured we will continue our efforts to identify and protect our groups and members who may have been impacted as quickly as possible.


On February 4, 2015, Anthem reported that a database containing as many as 80 million records of current and former customers, as well as their own employees, was hacked. The stolen information included names, Social Security numbers, birthdays, addresses, email and employment information, including income data. The company also stated no credit card information was stolen, and it does not believe medical information like insurance claims or test results were compromised, nor any hospital and doctor data.

BlueCross BlueShield of Tennessee and Anthem are separate companies, with completely distinct operations and information systems. BlueCross BlueShield of Tennessee’s information systems and member data were not directly attacked. However, if any of our members received care in one of 14 states with affiliated Anthem health plans, it is possible that some of their personal data may have been stolen.

States with Anthem Affiliated Plans

California, Colorado, Connecticut, Georgia, Indiana, Kentucky, Maine, Missouri, Nevada, New Hampshire, New York, Ohio, Virginia, Wisconsin

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